Q: What makes you different from other companies offering mattress cleaning?

A: We are a managed company that only sanitise mattresses and not a franchise; our staff are CRB checked also fully trained technicians. We have carried out our own research into mattress cleaning, health & safety issues for the paying customer, public opinion and feedback is very important to us at Pure Clean.

Q: What’s the difference between UV-C light and Steam Technology when cleaning mattresses?

A: UV-C light is a germicidal ray from the sun that kills micro-organisms, this is intensified in the machine and radiated into the mattress, but UV-C does not have the ability to breakdown bodily oils, grime or sweat. Steam is a natural element that can be perfectly used to hygienically sanitise, deep clean and breakdown bodily oils grime and sweat.

Q: How old must a mattress be before it requires de-toxing?

A: A mattress will require a de-tox after three month when used with bed sheets.

Q: How often should I have my mattress de-toxed

A: With our corrective care system you should de-tox your mattress at least once a year.

Q: How long does it take to de-tox and protect a mattress?

A: With our corrective care system it takes approx 30 minutes to de-tox and protect a mattress

Q: I vacuum my own mattress, does this help with keeping it dust mite free?

A:  Vacuuming will reduce the levels of dust mites within your mattress, but this also has a negative effect on your mattress stripping the protective barrier that is applied within the mattress and on the cover by the manufactures affecting its ability to resist flames.

Q: Do you operate in different cities?

A: At the moment we are only covering Manchester and the North West of England. We are looking to operate in different cities in the very near future, but you can book our service on our special away-day offers, where we travel by train to help reduce our carbon footprint until we operate in your city or town.

Q: I have bought a new mattress and can smell odours, what is the reason for this and can it be clean?

A: The odour is the smell of a new mattress, which is a mixture of fabric, fillings, flame protection, wrapping and also the length of time in storage. Some people are more sensitive to this odour from a new mattress, but the odour should subside within a few weeks your new mattress will need airing not cleaning. 

Q: Does your cleaning process make a mattress look as good as new by removing all stains?

A: Old stains on a mattress are almost impossible to be removed from the fabric, due to age, body heat and also the nature of the stain, what our Mattress De-tox System does is hygienically sanitise and neutralize all stains, which some will appear to be much lighter in appearance and fresh smelling after our process is completed.

Q: Mould has accumulated on my mattress what is the reason for this and can it be clean?

A: Black mould on a mattress is caused by body moisture, damp conditions and the lack of ventilation to the mattress. Once you have the problems of black mould stains on your mattress cover there will be high levels of mould and fungal spores within the fillings, our advice is to replace your mattress.